Refund policy
Return Policy
Returns & Exchanges
Merica Powersports stands behind the quality of the products we sell. Because many of our items are closeout, surplus, discontinued, or obsolete parts, we have specific return guidelines outlined below.
Eligibility for Returns
- Returns are accepted within 14 days of delivery
- Items must be:
- Unused
- Uninstalled
- In original packaging
- In resalable condition
- Proof of purchase is required
Non-Returnable Items
The following items are not eligible for return:
- >Electrical components (CDI boxes, ECUs, sensors, wiring, etc.)
- Installed or attempted-to-install items
- Clearance or final sale items (clearly marked)
- Special order items
- Items damaged due to improper installation or use
Return Shipping
- Customer is responsible for all return shipping costs
- Original shipping charges are non-refundable
- We recommend using a trackable shipping method
- Merica Powersports is not responsible for lost or damaged return shipments
Refunds
- Approved returns will be refunded to the original payment method
- Refunds are issued for the product cost only
- Refunds are processed within 5–7 business days after inspection
- If the returned item does not meet return criteria, it will be sent back at the customer’s expense
Exchanges
- Exchanges are handled on a case-by-case basis and depend on inventory availability
- Shipping costs for exchanged items are the responsibility of the customer
Incorrect or Defective Items
If you received the wrong item or an item that is defective upon arrival:
- Contact us within 48 hours of delivery
- Provide photos of the issue and packaging
- We will work with you to resolve the issue promptly
How to Start a Return
To request a return, contact us at:
📧 info@mericapowersports.com
Include your order number and reason for return.
Returns sent without prior authorization may be refused.